Returns Policy

According to the Distance Selling Regulations, if for whatever reason you change your mind and would like to return your order after delivery, you have a cooling-off period of 14 days. You must inform us within 14 days of the receipt of your item that you are withdrawing your contract. From the date you inform us of this intention, you then have 14 days to return the item to us. You handle covering the cost of returning the item.

We're happy to refund or exchange your purchase in full; however, you must ensure that you have taken reasonable care of the item until it is returned to us. The goods must be in an 'as new' condition and returned in the original, undamaged packaging, along with any accessories and free gifts received with it. The product must not have been used or installed. Whilst the goods are in your possession you must take reasonable care of them and not use them. If the item has been handled in excess prior to being returned to us, you may be liable for a partial refund which covers the depreciated value. Your refund will be issued within 14 days of the item being returned to us. We can arrange to collect the item from you; however, this will be subject to a collection charge which will be deducted from your refund amount. If you cancel your order we will refund all monies less a 20% restocking fee within 1-5 working days. FURNITURE FOR ME is not liable for any costs arising from the refund.

Due to hygiene reasons, mattresses and mattress toppers which have been removed from their original packaging cannot be returned unless they are faulty.

The cost of delivery to our warehouse in County Carlow, Republic of Ireland must be incurred in full by the purchasing customer irrespective of the location you live in. The item in question may not be a custom order. If none of these conditions are honoured, then requests for refunds regrettably will not be entertained. 

Please contact Customer Care to arrange delivery and refunds by email: sales@furnitureforme.ie or phone 086 796 1359. 

Please note our Customer Care hours are Monday to Friday 9.30am to 4.30pm

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